Shipping Policy
Thank you for shopping with us. We are committed to delivering your fragrances safely and efficiently across Pakistan. Please review our shipping policy below for details on processing times, delivery, and charges.
1. Order Processing
All orders are processed within **1–2 business days** after confirmation.
* Orders placed on weekends or public holidays will be processed on the next working day.
* You will receive a confirmation message once your order has been dispatched.
2. Shipping Coverage
* We currently ship **nationwide across Pakistan**, including major cities and remote areas.
3. Delivery Time
* **Major Cities (e.g., Karachi, Lahore, Islamabad):** 2–4 business days
* **Other Cities & Remote Areas:** 3–6 business days
* Delivery times may vary due to weather conditions, public holidays, or courier delays.
4. Shipping Charges
* Standard shipping charges are calculated at checkout based on your location.
* We may offer **free shipping promotions** on selected orders or above a certain amount.
5. Cash on Delivery (COD)
* We offer Cash on Delivery (COD) across Pakistan.
* Please ensure the correct amount is available at the time of delivery.
6. Order Tracking
* Once your order is shipped, you will receive a **tracking number** via SMS or email to monitor your shipment.
7. Delivery Attempts
* Our courier partners will attempt delivery 2–3 times.
* If the order remains undelivered, it may be returned to us.
8. Damaged or Incorrect Orders
* If you receive a damaged, defective, or incorrect product, please contact us within **48 hours of delivery** with clear photos.
* We will arrange a replacement or resolution accordingly
9. Delays & Exceptions
* While we strive for timely delivery, delays may occur due to unforeseen circumstances such as:
* Weather conditions
* Public holidays
* Courier service disruptions
10. Contact Us
For any shipping-related queries or support, please contact our customer service team:
* Email: manameeofficial@gmail.com
* Phone/WhatsApp: +923338759757
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We appreciate your trust in our brand and aim to provide you with a smooth and reliable shopping experience.
